Returns Policy

You have 14 days from the date of delivery to return your item.  If you would like to return your order, simply email us at shopgearchamps@gmail.com and we will assist you!

• The purchase price excluding the return label charge will be refunded to you using the original payment method.

• Your refund will be processed within 3 - 5 business days once we have received back the item.

• Products must be returned by the customer unused, undamaged, and in original packaging.

• If an item arrives damaged, we must be notified with photos/videos of the issue via email at shopgearchamps@gmail.com within 24 hours from the delivery time of your package.

 

ADDRESS ERRORS:

Please make sure to double check your address when you are entering your details on our contact information page. If you have entered the wrong address, moved or need to change a product size/color/style after your order has already been processed for shipping or you have received your shipping confirmation, we will not be able to accommodate you nor offer you a refund. Please contact us ASAP if you notice a mistake or error, so we can contact the warehouse.

 

MARKED AS DELIVERED:

If an item is marked as successfully delivered by the domestic postal service (e.g. USPS/FedEx etc.) to the correct address provided upon ordering but has not successfully arrived, you must contact the local post office and bring for us formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavour to resend a replacement order to you. This is left to the discretion of Gear Champs; however, in this specific scenario we cannot issue a refund.